Salesloft - Great for Sales Teams
Salesloft is our main sales engagement tool. We use it for all our cadencing to new prospects and renewing customers. Over 200 reps are …
Overview
What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks,…
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What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do…
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lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.
Product Demos
Discovery During Demos w/ Shawn Fowler, VP Sales Enablement @ SalesLoft
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Demo Diaries: Ep 064 | "Cultivating Credibility to Start Out from the Crowd"
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SalesLoft Demo - Contact Importing
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Sales Tips: 3 Ways to Leverage Cadences as a Full-Cycle Sales Rep
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
Salesloft Competitors
Salesloft Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
Frequently Asked Questions
Reviewers rate Ease of integration highest, with a score of 8.7.
The most common users of Salesloft are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.
Based on user reviews, users highly recommend investing time in onboarding and training to ensure success with SalesLoft. They emphasize the importance of integrating SalesLoft with a CRM like Salesforce and comparing it to other competitors in the market. It is suggested to get comfortable with SalesLoft's support system and take advantage of the team and resources provided by SalesLoft. One person should become a SalesLoft expert for questions and training.
Users advise starting slow with SalesLoft and implementing advanced features gradually. Thoroughly understanding SalesLoft's intended use before purchasing is key. It is recommended to define cadences and lead status in advance for a smoother implementation process. Users suggest reaching out to SalesLoft support for assistance in certain areas.
Users believe that SalesLoft is a must-have tool for personalized high-value service sales. They highly recommend it for driving quality meetings and pipeline, as well as for targeted email campaigns. Users advise going through the full demo to discover hidden features and defining lead statuses in advance for better utilization. It is suggested to be prepared to answer questions from sales reps, attend onsite training, and be patient during the implementation process.
Overall, users find SalesLoft to be a valuable tool for sales development teams, lead generation, automation, managing prospects, and organizing outbound teams. They appreciate its philosophy of sincere outreach at scale and recommend committing to utilizing it to its full potential. While occasional glitches are noted, users consider SalesLoft a sound investment worth exploring despite some limitations.
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Our sales department uses SalesLoft to assist in the automation of dialing and emailing. It helps to create completed tasks in SalesLoft so we don't have to manually log each call and email that is sent out. It also helps to automatically add dispositions to a call, like if we spoke to the decision maker or their receptionist or if we left a voicemail. It helps to standardize that and leaves no guesswork as to what happened on a call. We also utilize SalesLoft to create email templates and automate the email process.
- Email automation is a huge boon. Templates can be shared between different teams so something the outbound team has can certainly be used by the SDR team in certain cases.
- Standardized call dispositions take the guesswork out of what happened on a call and ensure everyone is on the same page.
- Provides a dialer that is connected directly to Salesforce so I can stay in Salesforce and not have to use a separate website or app to dial out.
- The Salesforce sidebar could use some work. There's no option to sort due cadences by Time Zone without clicking through into the cadence. I would like the option to sort by Time Zone first.
- There's no option for Canadian phone numbers for the local dialer. It always shows up as a Boston number, which weirds out my Canadian clients.
- People are removed from a cadence the moment they respond to you via email. It's a pain to go back and add them back into the specific step of the cadence I have them in. I'd prefer the option to turn that on or off.
April 16, 2021
Very valuable so far
SalesLoft is being used by our entire Sales team. Our inside sales team uses it to manage outreach and inbound leads. As an Account Executive, I am using it to manage my communications with partners and to manage my pipeline.
- Provide analytics on activity of communications
- Allow me one place to manage communications and sales process
- Notify me when partners have interacted with my communications.
- Reminders, Tasks and To Dos....Why are these separate? I want one place to manage my tasks whether they be related to an opp or a person.
February 22, 2021
SalesLoft from the SDR perspective
Salesloft is instrumental in our outreach strategy, allowing our sales org to optimize our messaging in an organized and efficient way. Every sales rep here utilizes SalesLoft to AB test, create unique cadences, and make calls through the dialer. While there is much more for us to learn, even scratching the surface we can all see the value that SalesLoft brings to our org.
- Organize cadences and outreach.
- Immediate feedback on outbound emails.
- Easy dialing system.
- Incorrect feedback from spam opens on emails.
- Poor mobile functionality.
February 06, 2021
Product User
Right now, SalesLoft is being use in our Supply Chain Finance outbound calling campaigns. There are two of us on this team, and currently it is helping us be a lot more efficient with making calls and documenting the success of our campaigns. Having done this type of work for many years, I truly LOVE SalesLoft and all of its capabilities... capabilities which I am sure I've only scratched the surface on as I still have so much to learn. So far it has been a fantastic tool!
- Call dialer is easy
- Call set up (Cadences) & disposition is easy
- Account and contact activity is easy to view
- The overall lay out of the information is great
- I love the analytics and reporting!
- When I import contacts from ZOOM INFO, despite having checked off DIRECT # AND MOBILE #, only the DIRECT # imported... causing me to have to keep ZOOM INFO open, to manually add the MOBILE # to then dial in cases where the DIRECT # is no good. Not sure if this is a SL or ZOOM INFO problem, but that is one issue I have encountered.
January 21, 2021
Salesforce for Selling!
Our Sales team use SalesLoft to manage our sales activity and make and receive calls.
It makes it easier for us to track and manage communication with potential clients, as well as for inbound leads to contact us and book time in our calendars.
It also allows us to keep track of our activity and monitor where we need to make more effort!
It makes it easier for us to track and manage communication with potential clients, as well as for inbound leads to contact us and book time in our calendars.
It also allows us to keep track of our activity and monitor where we need to make more effort!
- Managing calls and emails - saving a huge amount of time for each communication.
- Email cadences are easy to schedule, change and keep track of.
- Integration to our CRM is easy and quick, again saving a huge amount of time.
- Integration of call and activity notes in CRM.
January 17, 2021
Salesloft, self-service, friendly and intuitive
The Business Development area uses the tool to register contacts, positioning, calls, e-mails, and cadences. I have no problems to address. It is a very robust and reliable tool as well as being very intuitive and friendly. I am particularly pleased to use it. I recommend it to other users within the company.
- Ease of viewing status and controls
- Reliable and friendly in performing tasks
- Have greater variety of connection with other Apps.
- Increase and ease in the use of email templates.
January 15, 2021
Why you need a sales engagement tool like Salesloft
We leverage SalesLoft exclusively with our Inside Sales organization. This group includes SDR's and ISR's which is roughly 100 users. SalesLoft is the primary tool used for almost all sales engagements. It's a central part of our email and phone based outreach efforts. Our team handles inbound and outbound leads from our prospects and customers alike.
- Salesloft Cadences were a game changer for us. It's now considered table stakes for any sales engagement platform.
- Automation Rules were huge for the Operations and IT teams - less clicks in SFDC and predictable patterns gave us the data we needed.
- Their support has been spectacular with our regular requests for customization and help within the app.
- With great tools comes great responsibility - you NEED training and enablement for this tool.
- Being able to get a dialer phone number in a desired area is spotty, some of our major markets never have a number available in that area code.
- It'd be great if we could change the Person layouts - there's information that we'd like to display and we're limited to just showing a few custom fields.
January 14, 2021
SalesLoft honest opinion
SalesLoft is being used just for the sales team. We create cadences within it, and put prospects through the steps in order to book meetings. It also can track the click rates from our prospects, how many times they've opened emails, as well as if they have clicked on any links that we have sent. It helps us book meetings as an organization.
- When you create a sequence, it runs you through the steps in the timeline that you created
- Can link with Linkedin for a connection touch
- Shows you how many times your prospects view your emails
- Can run several cadences at once!
- I initially had difficulty integrating with my email, but one call with customer support helped solve this!
- You must always have updated Chrome, otherwise the optics and data will not show (again, a me problem, not SalesLoft!).
- I've built a few cadences, and my home screen still advertises for me to "build my first cadence".
January 08, 2021
Makes BDR Management easy and efficient
My department uses SalesLoft as an efficient way to track and monitor BDRs' outreach to contacts. It solves the problem of an increased number of BDRs making email tracking, call recording, analytics, research (with various third-party apps like ZoomInfo, Hoover's, etc.) a difficult process for the managers, resulting in low visibility into-day to-day activities.
- Integration with applications (info at hands)- Vidyards, Lusha etc
- Email tracking, meeting booking (Cadence and Automation)
- Operational and messaging alignment
- Analytics- Cadences resulting in meetings/ response rate
- Bugs like when we try to write email for new contact, it takes time
- Integration with SF, makes browser slower?
- Frequent updates
January 06, 2021
Best Sales Engagement Tool on the Market
SalesLoft is being used by our sales organization as a dialer and email tracker as well as for sales engagement. We have multiple cadences set up for outbound efforts both for SDRs and AEs. All activity is also logged through SalesLoft. It helps us to stay organized in our outreach and follow up and provides reporting for management.
- Sales engagement cadences
- Activity tracking
- Dialer
- Mobile app is very basic and limited
- No great option for texting
- Integration with Salesforce tends to fail a lot
January 06, 2021
A sure force multiplier for any sales development team
Our SDR (Sales Development Representatives) team needed help with automation in their day to day. They are the ones who used it the most. Sometimes our sales team would use it to run cadences but mostly to use the dialer version. We would make calls through the Sales Loft app.
- Were allowed to set up cadences to help automate any sales reach outs we would have
- We were able to use the dialer they had to make calls to clients - who's profile was sync'ed up with salesforce. It would ensure the notes of that call went into Salesforce as well.
- We used the templates and snippets they had to help save time with emails to prospects. We would track emails and see which ones worked the best and use them as templates. We'd also make sure the email was customized but using their snippets of information.
- The salesforce integration was not great. I liked going to salesforce and seeing what my tasks for that day was. Since I was logging calls in SalesLoft I wasn't able to set up a follow up call in Salesforce. It had to be in sales loft.
December 22, 2020
Nonprofits need SalesLoft too!
Salesloft is being used by the revenue generating divisions of our organizaiton. Business problems it addresses:
1) maximizes our time - helps a nimble team be more effective at reaching out to multiple organiations and individuals
2) data insights and intelligence - provides realtime data around communication outreach (open, clicks, downloads)
3) message segmentation, reach and scale - enables us to effectively communicate the right message to the right person at the right time
4) simplifies processes - activity insights connect to Salesforce CRM - historical activity is visible and tracked in Salesforce eliminating once was a multistep process
1) maximizes our time - helps a nimble team be more effective at reaching out to multiple organiations and individuals
2) data insights and intelligence - provides realtime data around communication outreach (open, clicks, downloads)
3) message segmentation, reach and scale - enables us to effectively communicate the right message to the right person at the right time
4) simplifies processes - activity insights connect to Salesforce CRM - historical activity is visible and tracked in Salesforce eliminating once was a multistep process
- GDPR compliance via personalized messaging at scale
- Data insights on campaigns and rep activities
- Account intelligence information from apps like Owler and LinkedIn Sales Nav
- Need insights about customer personality type (i.e. Crystal) - really valued this when Salesloft had it.
November 13, 2020
SalesLoft helps you stop wasting time
SalesLoft is being used throughout our whole organization. We use it to make calls imported from leads that are from Salesforce. I like the interface and how it is so easy to make a call to a prospect. Also if the number is not the one given or known, you are able to change it.
- Shows what area each prospect is from
- Shows the stats of what calls is made
- Shows the stats of how many emails are made
- Simple and gets the job done
- Notification when another user has a success
- Notify me when the caller is online on the other end
- If it is a trash number, it should just be kicked out of the cadence
November 13, 2020
SalesLoft dialer for Salesforce.com
It is being used to date by 60 users, mostly Business Development Reps for 2 different groups, some in Europe. Primarily it was chosen for the auto dialing and call tracking with our Salesforce.com to replace Lightning Dialer. It allows auto dialing a lead or contact and tracking call with an activity auto generated.
- Auto dialing and tracking calls from within Salesforce.com.
- Call analytics.
- It would help to know from the dialer box if an EMEA country being called is provisioned for Local Dial for our company; we have 13 countries we have provisioned for local dial but users need to keep a list.
- There was no list of what EMEA countries that we had been provisioned for in the app even for the administrators.
- Users would like the list of Sentiment values to be dependent on Disposition. This is Salesforce.com feature, the values displayed in one picklist can be dependent on what was choosen in the primary picklist.
November 10, 2020
Salesloft everyday!
SalesLoft is my favorite tool, used throughout the company by the sales team to organize and schedule external outreach. The analytics are amazing, enabling each user to qualify and improve the effectiveness of email campaigns. SalesLoft [equals] working smarter not working harder
- Integration with Salesforce CRM
- Daily outreach organiser
- Improve content of messaging and frequency of touch points based on tracked data
- Level-up team performance with access to colleagues cadences
- Missing a feature to detect when the recipients have Out Of Office activated. Having this feature would help users to maximise the impact of their emails, as you could withhold them until the prospect returns to work.
October 30, 2020
I've enjoyed learning SalesLoft for the past year!
It is used by our Sales Team to streamline the outbound process through cadences and get intel on emails, calls, etc. It really helps me stay organized on a daily basis.
- In-app dialer
- Email open rates
- Recorded convos.
- Metrics on emails that are performing well versus others.
- Direct call back from voicemails
- I'd like to have the auto fill for subject lines
- knowing is a bot/server is opening my email or if it's an actual person.
October 23, 2020
SalesLoft
SalesLoft is used within our organization to first ensure that we are sending emails to customers on a regular cadence but also to track when customers or prospects open emails etc. The teams within the organization that use Intercom are the sales team, both SDR and AE. The business problem that SalesLoft solved is added productivity and ensuring that reps are able to maintain consistency.
- Ease of use
- Great support
- Good at sharing updates and onboarding users.
- No ability to collaborate between teams
- No mobile app
- No mobile notifications
September 10, 2020
To Loft or Not To Loft--That is the Question
SalesLoft is currently being used for email tracking, setting calendar appointments with prospects and clients, making outbound calls, setting up and executing cadences for outreach, and tracking analytics like open rates. It is being used across some Sales and Marketing teams in the U.S. It helps us track email opens, the best times to reach prospects and clients, and helps us measure our daily activities.
- Cadence Management - we can add and edit cadences based on a specific product line we want to sell or an event that our prospects and our reps attended.
- Activity Tracking - we can see all of the calls, emails, reminders, and tasks we have completed on an account or person basis.
- Templates & Snippets - we can easily create templates and snippets for common objections, questions, or ask for feedback.
- Dialer - we can use common dispositions to log calls, which allows us to track what types of conversations we're having, if at all.
- Dialer - I would love to see more call dispositions added in the future (like Connected-Spoke to Decision Maker or Connected-Call Back Tomorrow) because the disposition options are pretty limited and not useful for each call.
- Homepage Customization - I would love to see more options to customize the home page (colors, backgrounds) to make the Dashboard more unique for each user.
- Dialer - There should be an option to disable call recordings permanently instead of having to click on the recording icon every time you don't want to record a call.
- LinkedIn Integration - Sales Navigator is currently linked to SalesLoft but it would be great if any Premium subscription was supported by the tool.
June 24, 2020
New to SalesLoft but loving it!
Currently, SalesLoft is being used in Sales Development and on select Sales Teams. SalesLoft allows us to identify high performing cadences/email templates to maximize effectiveness in our messaging. The analytics also help with coaching individual contributors by highlighting key areas of success and areas where additional development is needed.
- Analytics helps highlight areas of strength/weakness with each user.
- Conversation intelligence provides a range of tools for helping to coach individual users to be more effective in phone conversations.
- Integration with Salesforce allows for streamlined documentation (logging notes in SalesLoft automatically logs notes to Salesforce).
- The ability to drill deeper into reports would be beneficial. One example would be to run a report of Connected calls that were unsuccessful so that those calls could be reviewed easily and feedback provided to the user.
- The ability for other users to see "reminders" on specific contacts within accounts would be helpful in providing transparency to other users so that we avoid stepping on each other's toes as much as possible.
June 16, 2020
SalesLoft Review
SalesLoft is used to help support Sales teams and develop new business. The software helps sales manage their time and keep track of opportunities and pipelines. I’m not sure how it is being used across the business as a whole as I am just an end-user.
- Helps you to keep track of prospects
- Helps you to create an engagement plan for new business prospects
- It would be much easier if you could import accounts as well as contacts
- Mass import from Salesforce
- Improvements to the app - call recording, cadence step visibility, etc.
April 01, 2020
A great SDR solution and good bang for the buck!
Salesloft is being used by the SDR team. We use it to manage all our leads through the entire nurturing process. We run multiple step outreach cadences through SL incl. social media, emails, and calls. It is also our primary system to set tasks and reminders. It fully integrates with Salesforce, LinkedIn, Gong etc.
- Multiple step cadences.
- List tasks in order of date due.
- In program caller is great.
- Tasks become current at due date but not specific time.
- Cadences cannot be paused.
- Cannot categorize tasks according to priority.
March 09, 2020
A Must-Have
We use SalesLoft to keep track of our sales prospects. We use it to track and make calls, send and track emails, send text messages and automate outreach efforts to drive sales. SalesLoft has helped us keep track of not only our individual daily and weekly activities but our team activities as well. With SalesLoft we can easily review performance metrics.
- Ability to automate emails based on actions.
- Ability to track the number of actions on prospects.
- Easily create email templates and share it across the entire network.
- Able to track if an email has been opened and viewed.
- Only integrates with Sales Navigator Team.
- On occasion people you've dialed complain that they can't hear you.
- Answering incoming calls is not an easy task.
January 11, 2020
Salesloft User
Salesloft was a good tool for what I needed. Got the job done.
- Helped drive inquiries
- Converted leads
- Keep refining the UI
- More integrations
SalesLoft is being used by the entire Business Development Team. Although our team is on the smaller end (6 people and growing), we use Salesloft to help us achieve numbers that would be possible for a bigger team. It allows us to create cadences & workflows that better help us manage our time and our large potential client base. It's also tied in with Salesforce nicely, so when we get a lead and workflow it, the account executives on the other team can track all of our communications form SalesLoft in Salesforce, so there is no 'he said she said.'
- It tracks how many times your email has been read, the location, and even down to the device.
- Workflow cadences are easy to set up, and can be easily copied and implemented across a bigger team.
- Our internet provider/firewall protection has a hard time allowing calls to go through. We normally cannot make calls from our laptops because of this. Although it's more on our own company end, I feel SalesLoft should have some additional workarounds for work environments like this.
- If you open your own email, it tracks it as a view, and ultimately you can fudge your own numbers for open ratios. Guess who was top of their sales team for "emails opened" because of this minor overlook?
October 31, 2019
GOOD
We are managing our cadences in SalesLoft.
- Followup
- Calls to anywhere
- Create cadences
- Local numbers for every country
- Mobile access